Change The Way You Work 

Control Your Work Schedule 

Computer, headset, phone, Internet and equipment that is compatible with the Arise Platform.

In order to contract with Brown & Diallo LLC , the following system and equipment requirements must be met. Certain client programs may have additional

requirements.

Prior to selecting a client program, you will have access to the Opportunity Announcement which details requirements above and beyond the ones listed below.


Accessories

  • USB headset with microphone— Logitech, Plantronics, Microsoft, or similar brands recommended. 

Hard-wired telephone and headset — Plantronics T10 or similar recommended.


Computers

  • Yes: A desktop/tower computer with a separate monitor is recommended.
  • Maybe: All-in-one computers and Apple Mac computers may not be compatible with some client programs.
  • No: Dual boot machines, netbooks, and tablets cannot be used.


Minimum system requirements:

  • CPU Speed: 1 GHz dual core processor or better
  • Memory: 2 GB of RAM or better 2 GB of RAM or better


Operating System (OS) Requirements

  • Windows 7, Windows 8/8.1, NEW Windows 10
  • MAC OS X 10.10 Yosemite


Standard Connection and Speed:

  • Hard-wired connection (no wireless)
  • Minimum 3.0 mbps download
  • Minimum 1.0 mbps upload
  • Minimum Latency
  • Threshold: 150 milliseconds (ms)


Software Needed

Internet Browsers:

  • Internet Explorer 8.0 or 11 or Edge on Windows 7, 8 and 10
  • Mozilla (Firefox 14 to 42) both Windows and Mac
  • Safari 8 or 9 (Apple Mac only)


Please note Google Chrome is not compatible with the Arise Platform.

Microsoft Security Essentials for Windows
Other security software may be incompatible and should be avoided.  Technical support may be refused if your software

configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with servicing software

required by the client.

Avoid the following: You are responsible for maintaining the security and reliability of your equipment. The following items

are considered security risks to the Arise Platform and, upon detection, may subject your Statement of Work  to suspension or termination

of its MSA or SOW:

  • Malware infected software
  • Virtualized Operating Systems (ie: VMWare, Parallels, etc.)
  • Non-Arise provided VPN software or Proxy settings
  • TOR or other privacy software


Internet

Yes: Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection.

Never:

  • The use of wireless connections to access any Arise system at any time is prohibited—  even if the connection is encrypted.
  • Connectivity to the Arise Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited.
  • Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported.


Telephone service

Unless stated otherwise in the Opportunity Announcement, most client programs are compatible with the following types of services:

  • POTS (plain old telephone service)
  • cable telephony
  • digital service
  • business class VoIP
  • The service should be connected directly from the wall to your telephone


Not permitted:

  • Softphones and cell phones are not permitted.
  • The servicing telephone line should not interface at any point with the computer.
  • The servicing telephone line should not have voicemail, fax, or other features on the line (other than long distance, if necessary).

Earn Income from Home

EQUIPMENT REQUIREMENTS

Please give us a call, we are here to help Monday- Friday 10:00AM-5:00PM EST 1.678.349.2808

​Work Smarter Not Harder